Global Support for Syclo and SAP Inventory Manager
by Claudia Leiders
A petrochemical group tasked clavis for the global support of the front- and backend of a mobile solution. Basis are SMP 3.0 (Agentry 7.0) and Inventory Manager 4.2.
The solution is used throughout the group and includes all warehouse management processes including goods receipt, goods issue, storage, relocation and inventory. The support services of clavis include 2nd and 3rd level support. They range from troubleshooting, support for version and device upgrades, functional changes and enhancements to consulting services regarding performance and security of mobile applications.
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